Privacy Policy
Last updated: April 2026
1. General Provisions
This Privacy Policy governs the processing of personal data that Sota Servers collects from users when using our services. As a provider of cloud computing services, we are committed to protecting your privacy and personal data in accordance with applicable law. By using our services, you confirm that you have read this Policy and agree with its terms.
2. Data Collected
We collect personal data that you voluntarily provide: name, email address, address, and payment information. Automatically collected: IP addresses, browser and device information, server access logs, service usage data. This information is used for service provision, payment processing, communication, security assurance, and service improvement.
3. Data Usage
Your data is used for: account activation and management, payment processing, technical support provision, sending important notifications, fraud prevention and security protection, service usage analysis for improvement, legal obligation compliance, and law enforcement requests.
4. Data Protection
We implement appropriate technical and organizational measures to protect your data from unauthorized access, including: data encryption in transit (TLS/SSL), firewall protection, security monitoring, regular updates and patches, access limitation to authorized personnel. However, complete elimination of all security risks is not possible.
5. Information Sharing
We do not sell or share your personal information with third parties without consent, except when necessary for service provision (payment systems, hosting providers) or required by law (law enforcement requests). All partners processing your data are obligated to maintain strict confidentiality standards.
6. Your Data Protection Rights
You have the right to: access your personal data, correct inaccurate information, request data deletion (within legal limits), restrict data processing, obtain a copy of your data in portable format. To exercise these rights, contact us at support@sotaservers.org. We will respond to your request within 30 days.
7. Data Retention
We retain personal data only as long as necessary: account information is kept during active subscription and for 3 years after termination; payment data is retained according to tax law; security logs are kept for up to 12 months; after service termination, all data is deleted within 3 days.
8. Cookies
We use cookies to improve user experience and collect analytics. Strictly necessary cookies are used for website functionality and cannot be disabled. Analytical cookies help us understand how you use our service. You can manage cookies through your browser settings, but some features may not work correctly with cookies disabled.
9. Third Parties and International Transfer
Your data may be processed by service providers in different countries. We ensure appropriate safeguards when transferring data outside your country in accordance with applicable law. When transferring data from the EEA, standard contractual terms approved by the European Commission apply.
10. Policy Changes
Sota Servers reserves the right to change this policy at any time. Significant changes will be communicated to you via email at least 14 days before taking effect. Continued use of our services constitutes acceptance of the updated privacy policy.
For data protection questions contact us: support@sotaservers.org